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Writer's pictureNatkamon Narawong

AI HR Solutions: The Matchmaker for Your Dream Team



Nowadays, everyone wants a top-tier team to help drive projects to success. However, finding the right talent from a large pool of resumes can be as difficult as finding a needle in a haystack. HR often spends a significant amount of time and effort to identify suitable candidates.


With the massive amount of data and the time required to manage it, AI technology comes into play. AI simplifies the process of finding the right talent, saving HR from the tedious task of manual selection. 


Beyond saving time in sorting through resumes, AI can match candidates with jobs just like a dating app, by analyzing both the candidate’s skills and personality to align with the organization’s needs. This makes the organization and the candidates happier and significantly reduces the time spent on trial periods.


Today, we’ll look at how AI accomplishes these tasks and what techniques it uses!

1. Resume Screening


AI can quickly scan and analyze a large number of resumes, selecting candidates that match the criteria set by the organization using Natural Language Processing (NLP) technology. This allows AI to accurately understand and analyze the content in candidates' resumes to extract key information such as education, skills, and experience. This process reduces the time HR spends on initial screening. 


Additionally, AI helps reduce biases that might arise from factors like appearance, race, or religion by focusing solely on skills and qualifications relevant to the job. However, if AI is trained on biased data, it could perpetuate those biases in the selection process. Therefore, careful system design and thorough review are essential.


2. Sourcing Additional Candidates


AI can analyze data from various sources, such as job search websites and social media, using Big Data Analytics to identify candidates with the skills and experience needed for specific job positions. Furthermore, AI can identify high-potential candidates who may not have publicly expressed a desire to find a job, helping organizations expand their candidate pool and find the most suitable personnel.


3. Job Recommendations for Candidates


AI can create a job recommendation system tailored to candidates on job search websites by using NLP and machine learning techniques to read and analyze candidate data. Then, it uses the information in two main recommendation methods below:


  • Content-Based Filtering: Uses information from the candidate's profile to provide the most accurate job recommendations.

  • Collaborative Filtering: Uses data from multiple candidates who have similar preferences or behaviors to recommend jobs that are closely related to those with similar qualifications or interests. 



4. Initial Candidate Communication via Chatbot


Organizations can use chatbots that are available 24/7 to communicate with candidates on websites or messaging apps during the initial stages. Chatbots can answer general questions about job positions or allow candidates to complete initial assessments. This enhances candidates’ experiences and keeps them engaged, even when HR is not available to respond immediately.


5. Scheduling Interviews


AI can automatically manage interview scheduling, such as finding suitable times between HR and candidates, sending invitations, or even handling rescheduling. This reduces back-and-forth communication and accelerates the recruitment process.


6. Analyzing Video Interviews


AI can assist in analyzing candidates through video interviews by using AI Image Processing technology to detect body language, tone of voice, and facial expressions to assess the candidate’s personality and credibility. However, this technology is still in the development stage, so the accuracy of the analysis requires further research and development. Therefore, it’s important to consider these limitations when using the technology.


7. Predicting Future Job Performance and Tenure


In addition to selecting candidates with the right qualifications, most organizations also want employees who can work together in the long term. AI can predict which candidates are likely to succeed in a given position and stay with the organization for the long term by using machine learning technology that learns from the work history of the candidate and similar employees to make predictions.



Applying AI in recruitment not only improves the efficiency of HR but also opens up opportunities for organizations to reach a more diverse pool of candidates and build a fairer and more equitable organizational culture. However, the use of AI requires consideration of data privacy and the prevention of biases that may arise from the data used to train the AI. Additionally, as AI technology continues to evolve, it is crucial to keep the AI systems updated to respond effectively to the changing needs of the labor market.


As experts in data and AI solutions, Sertis offers a standout solution related to employee management. Our Employee Attrition Prediction solution can forecast employee turnover, enabling organizations to proactively prepare for replacement recruitment. We can also customize other solutions to meet specific needs and help your business grow and operate efficiently.


Learn more and contact us at: https://www.sertiscorp.com/contact-us

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