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Sertis KMAI + Private LLM: Access a Single Source of Truth for All Unstructured Data

  • Writer: Sertis
    Sertis
  • 3 days ago
  • 4 min read
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All Enterprises Need a Single Source of Truth

Unstructured data, such as reports, manuals, financial records, company policies, emails, and other documents, often ends up scattered across teams and systems. When data lives in silos like this, it becomes time-consuming to access, and work processes are prone to error. All companies face the same Knowledge Gap and Productivity Trap: The results include: higher operational costs, reduced efficiency, increased compliance risks, and missed opportunities for growth.


Sertis KMAI + Private LLM is built to solve this challenge. This AI product transforms unstructured data into an always-on, enterprise-grade AI Assistant that acts as a Single Source of Truth for the company.


KMAI gathers, organizes, and connects enterprise knowledge into one central hub, while Private LLM provides the secure AI infrastructure that ensures every interaction remains private, compliant, and fully under your organization’s control.

  • Every employee, from front-line staff to executives, gets consistent, accurate, and up-to-date answers to work-related inquiries.

  • Information is searchable, reference-backed, bilingual, and permission-controlled.

  • Whether in finance, HR, legal, sales, or customer service, teams can instantly access the knowledge they need to make faster and better decisions.

KMAI + Private LLM turns scattered documents into an intelligent and secure knowledge base that enhances productivity and decision-making across the entire enterprise.


Many Enterprises Require High Data Security Beyond the Ordinary

Enterprises clearly want the productivity gains that AI promises, but compliance regimes and rising security concerns often force them to pause. 


In manufacturing, even a small leak of confidential product designs can undermine years of R&D. For law firms, a single accidental disclosure of client information can damage reputation and erode trust. For banks and financial institutions, breaches of sensitive data can trigger regulatory penalties and major financial losses.


Moreover, public LLMs such as OpenAI GPT, Anthropic Claude, Google Gemini, and others remain frequent targets for malicious actors — increasing the risk of data exposure.

According to Altman Solon (2024), over 70% of enterprise leaders identify data security as the top risk in deploying generative AI. With AI adoption growing rapidly across industries, this risk cannot be ignored.


That’s why Sertis has built a KMAI with an optional Private LLM architecture, giving enterprises the flexibility to run AI securely in their own cloud for scalability, or fully on-premises for maximum control and sovereignty. This ensures organizations capture the productivity benefits of generative AI while maintaining compliance, security, and complete data ownership.


In Detail, KMAI + Your Own LLM = SSOT with the Highest Security, Customized to Your Enterprise

Transforms unstructured data into a secure, intelligent knowledge base.

Built-in Guard controls enable enterprises to monitor usage, enforce compliance, and ensure responsible AI activity.

  • Real-time answers with citations: accurate, reference-backed responses you can trust.

  • Multilingual support and session continuity: ensuring knowledge remains accessible, consistent, and borderless across teams.

  • Conversation pinning and answer rating: allowing users to revisit key sessions, provide feedback, and continuously improve AI response quality.

  • Permission-based access and monitoring: safeguarding compliance, governance, and data protection.

  • Seamless integration with enterprise tools like SharePoint: consolidating information across existing systems into one trusted source.

With KMAI, your organization gains a Single Source of Truth that empowers teams to work faster, collaborate better, and make more informed, data-driven decisions.


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Private LLM: The Secure Foundation of Enterprise AI

Private LLM by Sertis is the backbone that enables KMAI to operate securely and flexibly.

Organizations can choose the deployment model that best suits their environment — from Public to Semi-Private, or fully Air-Gapped configurations.

  • Private Cloud Deployment: delivering flexibility and scalability for enterprise growth.

  • On-Premises Deployment: providing complete control and the highest level of data security.


When combined with KMAI, the system unlocks the full potential of Generative AI with enterprise-grade protection:

  • Air-Gapped Deployment: completely isolated from external networks.

  • Organization-Specific Tuning: customized using your data and workflows to enhance accuracy and minimize hallucination.

  • Multilingual Performance: optimized for Thai, English, Japanese, Mandarin, Bahasa, Vietnamese, Arabic, and more.

  • Modular Integration: plug-and-play APIs and intuitive interfaces for effortless adoption.


Together, KMAI + Private LLM form a unified AI Knowledge Infrastructure that seamlessly combines speed, intelligence, and security. Empowering your teams to work smarter, faster, with confidence.


The Solution is Future-Proofed and Built for Enterprise Impact

Unlike public LLMs, which operate on shared infrastructure and external usage policies, Sertis Private LLM gives enterprises complete control and security within their own environment — ensuring sensitive data, access rights, and compliance remain fully protected.


And because the AI landscape changes rapidly, Sertis offers a Maintenance Agreement that allows you to switch or upgrade your LLM anytime to match evolving technologies, regulations, or business priorities.


With a simple two-line code change, enterprises can adapt instantly, avoiding vendor lock-in and staying ahead of technological or geopolitical shifts.


Real-World Impact Across Industries

Leading Thai Bank

Enhanced productivity and decision-making through a secure AI assistant built on KMAI. Supporting more than a thousand users, the system enables real-time knowledge access, standardized information, and compliance-ready governance, leading to a 12%+ increase in sales conversion, faster workflows, and reduced operational risk.


Japanese Manufacturing Company

Improved operational efficiency by integrating KMAI + Private LLM into internal IT support workflows. The solution automates repetitive tasks, enables 24/7 knowledge access, and frees technical teams to focus on high-value initiatives.


From banking to manufacturing, KMAI + Private LLM empowers organizations to use AI effectively, safely, and with full control, transforming knowledge into actionable intelligence and lasting enterprise impact.


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Empower Your Enterprise with KMAI + Private LLM

Whether you’re beginning your AI journey or expanding existing capabilities, KMAI + Private LLM by Sertis is designed to help your organization transform information into secure, actionable knowledge.


Built specifically for enterprise use, KMAI + Private LLM enables every team to access accurate, real-time information within a fully controlled environment, delivering productivity, security, and confidence that move your business forward.

📩 Contact Sertis today at https://www.sertiscorp.com/contact-us to discover how KMAI + Private LLM can help your enterprise harness the full potential of AI securely, intelligently, and with complete control.

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